FAQ's

FAQ’s

1. What products do you sell?

At ProElectronicx, we offer a range of smart home electronics designed to make life easier — including Juicer Blenders, Electric Kettles, Electric Cleaning Brushes, and Humidifiers.

2. Do you ship internationally?

Yes! We proudly offer worldwide shipping so customers everywhere can enjoy our innovative home products.

3. How long does delivery take?

Delivery times depend on your location:

  • USA & Canada: 7–12 business days

  • Europe: 10–15 business days

  • Asia & Other Regions: 12–20 business days
    You’ll receive a tracking link via email once your order ships.

4. How can I track my order?

After your order has been shipped, you’ll receive an email with tracking details. You can track your shipment directly through the provided link.

5. What payment methods do you accept?

We accept major credit/debit cards, PayPal, and other secure payment options available at checkout.

6. What if my item arrives damaged or faulty?

If your order arrives damaged or defective, contact us within 7 days of delivery with photos of the issue. We’ll send a replacement or issue a refund right away.

7. Can I cancel or change my order?

We can cancel or modify orders within 24 hours of purchase. After your order has shipped, changes may not be possible.

8. How do I contact customer support?

You can reach our friendly team anytime through the Contact Us page or by emailing support@proelectronicx.com. We aim to respond within 24 hours.